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    • Home
    • About
      • About Monitor
      • About EMSA
    • Help Desk
      • Help Desk
      • My Tickets
      • Community Forums
    • Learning & Resources
      • Video Tutorials
      • Equipment
      • Module Manuals & Documents
      • Threatened Species Survey Guidelines
      • Community Forum
    • News
      • Events & Webinars
      • EMSA Blog
    • FAQs
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  • Contact Us

STANDARD TERMS AND CONDITIONS OF SALE

You should update this document to reflect your T&C.

Below text serves as a suggestion and doesn’t engage Odoo S.A. responsibility.

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, EMSA reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. EMSA will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, EMSA reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can EMSA become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to EMSA in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. EMSA undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. EMSA cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, EMSA must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by Australia law.
Supporting the ecological monitoring community 

EMSA is a collaboration between the Australian Government Department of Climate Change, Energy, the Environment and Water (DCCEEW) and TERN Australia. 

EMSA Support is hosted by TERN on behalf of DCCEEW. Our team is located at The University of Adelaide, Waite Campus, Paratoo Road, Urrbrae, South Australia.

EMSA workshop participants in Far North Queensland 2025
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